Award within Customer, Citizen & Service Experience Awards

AExA Award for Excellence in Premium and High-Touch Service – AW107

Recognising credible achievements in Premium and High-Touch Service through structured assessment, evidence review and AExA classification-based recognition.

Corporate & Business Excellence Awards Institutional & Enterprise Excellence Awards Cross-Sector / Institutional Excellence Customer Experience / Service Delivery Leadership / Human Capital Private Sector / Business Global / International
Category
Customer, Citizen & Service Experience Awards
Award type
Individual award
Recognition
Issued after review

Award overview

Who should enter

This award is suitable for applicants that can demonstrate practical achievement, measurable results and credible evidence in Premium and High-Touch Service. Suitable submissions may include organisation-wide practices, department-level work, programmes, projects, services, platforms, initiatives, products or leadership achievements relevant to the award subject.

Eligibility

Eligible entrants include government entities, private companies, SMEs, startups, nonprofit organisations, public agencies, departments, teams, project owners and eligible professionals where relevant to Premium and High-Touch Service. Entrants must be able to provide verifiable evidence of activity, implementation, outcomes and impact linked to the submitted achievement.

Judging Criteria

Every criterion is scored independently with weighted impact.

25%

Strategic Merit

The clarity and ambition of the strategic response.

Max 10 points 500 words
25%

Execution Excellence

How effectively the work was delivered.

Max 10 points 500 words
30%

Measured Impact

Evidence of meaningful and measurable outcomes.

Max 10 points 500 words
20%

Innovation & Leadership

What makes the work distinctive in a global market.

Max 10 points 500 words
Related awards

Additional awards published under the same category.

Ready to proceed?

Open the secure portal and create your draft.