Recognising service quality, customer and citizen experience, accessibility, responsiveness, loyalty and satisfaction outcomes.
Organisations and teams that deliver measurable service value to customers, citizens, users, members, patients, students, clients or stakeholders.
Open to public and private organisations, service providers, contact centres, customer experience teams, citizen service teams, digital service teams and frontline operations.
Choose the award that best matches your organisation, project, product, initiative, or professional achievement.
Recognising credible achievements in Customer Experience through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Citizen Experience through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Service Quality and Reliability through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Digital Experience through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Omnichannel Service Delivery through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Contact Centre Performance through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Customer Support Operations through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Complaint Management through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Service Recovery through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Accessibility and Inclusive Service Design through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Customer Loyalty and Relationship Management through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Premium and High-Touch Service through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Frontline Service Performance through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Customer Happiness and Satisfaction through structured assessment, evidence review and AExA classification-based recognition.
Recognising credible achievements in Stakeholder Communication and Responsiveness through structured assessment, evidence review and AExA classification-based recognition.
